Shipping Policy

Shipping & Order Processing Information

Please allow 1–3 business days for your order to be processed before tracking information becomes available.

Standard shipping typically takes 7–12 business days, although delivery times may vary depending on your location.

Once your order has been processed, you will receive a confirmation email containing your tracking number. You can use it to track your package via our tracking page, 17Track, or any tracking service supported by your carrier.

Tracking updates are usually refreshed every 48–72 hours. If your tracking information has not updated within this time frame, please feel free to contact us.

If more than 30 days have passed since you placed your order and you still have not received your package, please reach out to us at:

📧 velunorastore@gmail.com

We’re here to help and will respond as quickly as possible.